Objectives

1.

Businesses, Residents and the London Borough of Southwark (LBS) are all stakeholders in Shad Thames and the surrounding area, with a mutual interest in developing a sense of community and ensuring the area is a safe, peaceful, healthy and clean environment, which respects the rights of:

2.

This Guide does not constitute a legally binding contract and breaches of the Guide do not confer upon any of the parties a right of action beyond that already available in law.

Definitions

3.

Quiet Period - between 23:00 and 08:00 Monday to Friday, and 23:00 to 09:00 Saturday, Sunday and Bank Holidays.

4.

The Area - bounded by the River Thames to the north, St Saviours Dock to the east, Tooley Street to the south, and London Bridge to the west.

Businesses

5.

Deliveries will only take place outside the ‘quiet period’ and suppliers will be informed of this requirement.

6.

Collection of waste will take place outside the ‘quiet period’ and businesses will try to arrange amongst themselves to use a single contractor for the disposal of waste thereby avoiding numerous refuse trucks in the area.

7.

Manage litter, for example, from cafés, shops, ice cream vendors, etc., selling takeaway food/ drink, including the provision of adequate litter bins in close proximity to the establishment.

8.

Minimise noise by conducting operations in a quiet manner during the ‘quiet period’; and informing employees of the need to work quietly, particularly emphasising the need to leave the premises quietly and to respect the ‘quiet period’ when outside during breaks; businesses will also remind patrons that they are in a residential area and to also leave the premises quietly.

9.

Renovations/maintenance, etc. shall not be carried out outside the ‘quiet period’ or on Sundays or Bank Holidays, and only at times agreed with LBS.

10.

Exercise full cooperation between all parties (business/residents) in the event of a dispute arising as a result of repeated and unidentifiable noise (such as machinery) during the ‘quiet period’, businesses and residents in order to trace and eliminate such noise. Should this require independent monitoring both business and residents will contribute to any costs incurred.

Residents

Residents

11.

Deliveries will only take place outside the ‘quiet period’ and suppliers will be informed of this requirement.

12.

Minimise noise by respecting the ‘quiet period’ and remind guests that they are in a residential area and to also leave the premises quietly. The ‘quiet period’ is also normally specified in the terms of leases.

13.

Renovations/maintenance, etc. shall not be carried out outside the ‘quiet period’ or on Sundays or Bank Holidays, and only at times agreed with LBS.

14.

Exercise full cooperation between all parties as specified in point 10 above.